In June 2017, a Mexico City court banned the sale of Roku products in Mexico, following complaints by Televisa that the devices were being used for subscription-based streaming services that illegally stream television content without permission from copyright holders. The devices were hacked to install the services, which were not offered on the official Roku Channels Store. Roku defended itself against the allegations, stating that these apps were not officially certified and that the company has actively taken measures to prevent its platform from being used for illegal streaming services. During the summer of 2017 the Roku platform began to purge future support for several apps from its platform's App Store which includes some private channels that might be used for piracy. A complication to the removal of these channels occurred in mid-May 2018, when an FBI warning card popped up on several mainstream public channel apps such as YouTube and Netflix, causing Roku to apologize and ask users to do a system update to repair the issue. The restriction was overturned October 2018.
Roku revamped its lineup of devices in September 2010. The revised HD became the basic model of the line, offering 720p resolution, 802.11g WiFi reception, and an HDMI output. The middle of the line model, the XD, added 1080p resolution (if channel programmers provide it), an enhanced remote with replay capabilities, and single-band wireless-n WiFi. The top-level XD|S offered component video and optical audio outputs, dual-band wireless N, and a USB port for playing videos, photos, and music.